Shipping policy
Shipping Policy
At Housers, every order is thoughtfully prepared and carefully packaged to ensure it reaches you in perfect condition.
Order Processing
Orders are typically processed within 1–3 business days after they are confirmed.
During collection launches, promotional periods, or holidays, processing times may be slightly longer. If this happens, we'll keep you informed.
Delivery
We currently deliver across Pakistan.
Estimated delivery times:
• Major cities: 5–7 business days
• Other areas: 8–10 business days
Please note that delivery times are estimates and may vary depending on your location and unforeseen courier delays.
Order Tracking
Once your order has been dispatched, tracking details will be shared with you through the contact information provided at checkout, allowing you to follow your parcel until it reaches you.
Shipping Charges
- Nationwide Standard Shipping: Rs. 350
- Shipping charges are calculated and displayed at checkout before payment.
- Promotional free shipping offers, if any, will be announced on our website and social media.
Incorrect Shipping Information
Please ensure your shipping details are accurate before placing your order.
Housers cannot be held responsible for delays or unsuccessful deliveries caused by incorrect or incomplete shipping information.
Damaged or Incorrect Orders
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, kindly contact us within 48 hours of receiving your parcel at housers.pk@gmail.com, along with clear photographs of the item and packaging.
Our team will review the matter promptly and work towards a suitable resolution.
Contact Us
For any questions regarding your order or shipping, please contact us at: